Introduction

Welcome to SHINELOOP Pvt Ltd, the daily car cleaning mobile app service connecting car owners with dedicated car cleaners at the owner's doorstep. By accessing and using our services, you agree to comply with the terms and conditions outlined in this agreement.

Terms of Service

1. Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

2. Description of Service

SHINELOOP provides a subscription-based daily car cleaning service, offering monthly, 6 months, and yearly subscription plans.

3. Subscription Plans

ShineLoop's Recurring Subscriptions Plans:
Monthly:
Monthly subscription plan allows users to avail monthly exterior shine services on all Mondays to Fridays in a month. Weekends (Sat/Sun) are excluded. This is a recurring subscription plan and gets auto-renewed. If users wish to cancel anytime after subscription, they can cancel by clicking on “Cancel Subscription” button in the app.
6 Months:
6 months' subscription plan allows users to avail 6 months exterior shine services on all Mondays to Fridays every month. Weekends (Sat/Sun) are excluded. This is a recurring subscription plan and gets auto-renewed. If users wish to cancel anytime after subscription, they can cancel by clicking on “Cancel Subscription” button in the app.
12 Months:
12 months' subscription plan allows users to avail 6 months exterior shine services on all Mondays to Fridays every month. Weekends (Sat/Sun) are excluded. This is a recurring subscription plan and gets auto-renewed. If users wish to cancel anytime after subscription, they can cancel by clicking on “Cancel Subscription” button in the app.

Users opting for auto-renewing subscriptions acknowledge and agree to the terms outlined in our End User License Agreement (EULA), which can be accessed through the functional links provided below:

Terms of Use (EULA)
Apple Standard EULA

It is important for users to review and understand the terms and conditions associated with auto-renewing subscriptions. SHINELOOP is committed to providing transparency and ensuring a clear understanding of the payment processes and subscription policies.

4. User Account

To access app's features, users must create an account providing accurate and complete vehicle information. Users are responsible for maintaining the confidentiality of their account information.

5. Service Access

SHINELOOP reserves the right to modify, suspend, or discontinue the service at any time without prior notice. We are not liable for any loss of data or service interruptions.

6. Payment and Billing for Subscription Plans

Payment for subscription plans, including auto-renewing subscriptions, is processed through secure payment gateways. Users agree to pay all applicable fees and taxes. SHINELOOP reserves the right to change pricing, institute new fees, and manage auto-renewing subscriptions at any time.

7. Cancellation and Refund

Users can cancel their subscription at any time. Refunds are subject to our refund policy outlined in our Refund Policy.

8. User Conduct

Users must adhere to ethical and legal standards when using our service. Prohibited activities include but are not limited to unauthorized access, data scraping, and any activity that may disrupt the service.

9. Intellectual Property

All content and materials provided by SHINELOOP are protected by intellectual property laws. Users may not reproduce, distribute, or modify any content without explicit permission.

10. Termination

SHINELOOP reserves the right to terminate user accounts for violation of these terms or for any reason deemed appropriate by SHINELOOP.

11. Limitation of Liability

SHINELOOP is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our services.

12. Governing Law

These terms are governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in India.

Privacy Policy

1. Information Collection

SHINELOOP collects personal information as outlined in our Privacy Policy.

2. Use of Information

The collected information is used for providing and improving our services. Users' personal information is treated with the utmost confidentiality and is not shared with third parties without consent.

3. Data Security

SHINELOOP employs industry-standard security measures to protect user data. However, we cannot guarantee the absolute security of user information.

4. Cookies

SHINELOOP uses cookies to enhance user experience. Users can manage cookie preferences through their browser settings.

5. Third-Party Links

Our website may contain links to third-party websites. SHINELOOP is not responsible for the content or privacy practices of these third-party sites.

6. Changes to Privacy Policy

SHINELOOP may update this Privacy Policy periodically. Users will be notified of any changes, and continued use of our services constitutes acceptance of the updated policy.

7. Contact Information

For questions or concerns regarding our Terms of Service or Privacy Policy, please contact us at[[email protected]].